SHIPPING, RETURNS & EXCHANGE POLICY

Orders in the United States

General Shipping Policy

Free Shipping on all US orders over $150.

Orders over $300 will require a signature on delivery.

Any items returned must be unworn, unwashed, has all tags and apparel bag(s). All women's swimwear will only be accepted if the protective hygienic liner has not been removed.

Free Exchanges within the US

Exchanges must be made within 30 days of purchase. For orders to the United States, we will send you a pre-paid shipping label for the exchange and ship the requested exchange item once the returned item(s) are scanned for transit by the carrier. If you'd like to exchange for a different item, you can do that easily within our returns portal. In the event that the item(s) you would like to exchange for is/are out of stock, a store credit will be issued or a refund to original payment method will be made for the value of the items original purchase price.

 

 

Free Refunds for Store Credit within the US

Refunds for Store Credit must be made within 30 days of purchase, or within 14 days of the New Year for Holiday purchases. For orders to the United States, If you would like a refund for store credit, we will send you a pre-paid shipping label for the return and email you a Gift Card Code when the returned item(s) have been received.

Easy Refunds to Original Payment Method within the US

Refunds to original payment method must be made within 30 days of purchase.

If you would like a refund to your original payment method, initiate the return and we will send you a prepaid shipping label. Once we receive and process the return, we will refund the amount of the returned items, less a 7% restocking fee, to the original form of payment within 5-7 business days, Note: refunds don't include any shipping costs from the original order. Please note that refund payment processing times are dictated by the issuing bank and are outside of our control. For further information regarding refund transit times, please contact the issuing bank.

 

 

Orders to Australia and Other International Shipments

Free and Fast Shipping for all Australian orders over A$350.

Express Orders arrive in 3-6 business days.

You may also choose to ship to your country with our Economy shipping provider BorderGuru.

Economy Shipping orders arrive in 14 - 28 business days.

Holiday Shipping Cutoff for Australian orders using our Economy Shipping option is 11/22/2021 - We can not guarantee that orders placed after Nov 22, 2021 will arrive in time for the Holiday if you select our Economy Shipping Option at checkout. If you need your product before the holiday, please select the Express Shipping option at checkout, if your order is more than A$350, Free Express Shipping will automatically be applied.

All shipping and import fees/duties will be applied at checkout for a seamless experience.

Exchanges - International

We are currently unable to offer exchanges to customers located in Australia, but we plan to offer this in the future.

Refunds for Store Credit - International

Australian customers can initiate a refund for store credit and ship the product back with a carrier of their choosing. Once we receive the package, we will refund the amount of the item less any original shipping costs, as a gift card for store credit within 2-3 business days.

Refunds to original payment method - International

Australian customers can initiate a refund to original payment method and ship the product back to us with a carrier of their choosing. Requests for refunds to original payment method must be made within 60 days of shipment date. Once we receive the package, we will refund the amount of the item to the same form of payment originally used for the purchase within 7-10 working days of receiving the return. Please note that refund payment times are dictated by the issuing bank and are outside of our control. For further information regarding refunds, please contact the issuing bank.