SHIPPING, RETURNS & EXCHANGE POLICY

Click here for United States Shipping, Exchange and Return Policy


Click here for Australian and International Shipping and Return Policy

Orders in the United States

General Shipping Policy

Orders over $200 will require a signature on delivery. Any items returned must be received within 30 days of the shipping confirmation date, and items must be in original condition, where item is unworn, unwashed, has all tags and apparel bag(s).

Free Exchanges within the US

Exchanges must be made within 30 days of purchase, or within 14 days of the New Year for Holiday purchases, and only for a different size of the same style. For orders to the United States, we will send you a pre-paid shipping label for the exchange and ship the requested exchange item when the returned item(s) have been received. If you'd like to exchange for a different item, you must return the item for store credit and purchase the new item as a new order. In the event that the item(s) you would like to exchange for is/are out of stock, a store credit will be issued for the value of the items original purchase price. Items received as an exchange may not be returned. Only one exchange offered per order. 

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Refunds for Store Credit within the US

Refunds for Store Credit must be made within 30 days of purchase, or within 14 days of the New Year for Holiday purchases. For orders to the United States, If you would like a refund for store credit, we will send you a pre-paid shipping label for the return and email you a Gift Card Code when the returned item(s) have been received.

Refunds to Original Payment Method within the US

Refunds to original payment method must be made within 30 days of purchase. Refunds will be made to the same form of payment originally used for the purchase within 7-10 working days of receiving the return.

If you would like a refund to your original payment method, initiate the return and we will send you a prepaid shipping label. Once we receive and process the return, we will refund the amount of the returned items, minus the cost of the label, to the original form of payment within 2-3 business days, not including the cost of any original shipping charges. Please note that refund payment processing times are dictated by the issuing bank and are outside of our control. For further information regarding refund transit times, please contact the issuing bank.

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Orders to Australia and Other International Shipments

Shipping to your country will be handled by our service provider BorderGuru. All shipping and import fees/duties will be applied at checkout for a seamless experience.

Exchanges - International

We are currently unable to offer exchanges to customers located in Australia, but we plan to offer this in the future.

Refunds for Store Credit - International

Australian customers can initiate a refund for store credit and ship the product back with a carrier of their choosing, once we receive the package, we will refund the amount of the item as a discount code for store credit within 2-3 business days.

Refunds to original payment method - International

Australian customers can initiate a refund to original payment method and ship the product back to us with a carrier of their choosing, Refunds to original payment method must be made within 30 days of purchase.  Once we receive the package, a refund will be made to the same form of payment originally used for the purchase within 7-10 working days of receiving the return. Please note that refund payment times are dictated by the issuing bank and are outside of our control. For further information regarding refunds, please contact the issuing bank.