Refund policy

We want you to love your purchase. If something isn’t right, returns are easy and free with a prepaid return label (U.S. orders). You have 30 days from delivery to send items back.

Your Options

• Free Exchanges: Swap for a new size, color, or style.
• Store Credit: Get 100% back as a digital gift card (never expires).
• Refund to Original Payment Method: Available, minus a 9% restocking fee.
• Final Sale items: These pieces are yours to keep. No returns, exchanges, or refunds on items marked Final Sale.
• Markdown items (slash-through pricing) are eligible for exchange or store credit only unless otherwise marked. Full-price items remain eligible for refunds to the original payment method, even if a discount code was used (restocking fee applies).

International Returns

• Customers ship back items with their own carrier.
• Returns must be sent Delivered Duty Paid (DDP).
• Shipments requiring unpaid duties will be refused and returned to sender.

Return Guidelines

We accept returns on new, unworn items with tags and original packaging. We cannot accept:

• Worn or washed items.
• Items without tags or original packaging.
• Soiled, damaged, or contaminated items.
• Swimwear without the hygienic liner.

Defective items (materials or craftsmanship) will always be considered for replacement, even outside the return window.

Extra Peace of Mind

• Free prepaid labels for all U.S. returns and exchanges.
• 7-Day Price Guarantee: If our price drops within 7 days of your purchase, we’ll match it.

Support

Questions? Reach us anytime at support@dandydelmar.com or through our site’s support chat.